India’s financial ecosystem has grown rapidly over the last decade, but millions of people still struggle to manage debt, improve credit scores, and understand their financial options. Riverline AI is working to solve this challenge by building an AI-powered credit companion that helps borrowers make better financial decisions.

In an exclusive conversation with Indian Startup Times (IST), Ankit Sanghvi, Co-Founder of Riverline AI, shared the company’s journey, mission, challenges in building AI solutions for finance, and vision to create a smarter financial ecosystem for millions of Indians.

Founded by Abhishek Gupta, Ankit Sanghvi, and Jayant Krishna Prakash, Riverline AI started its journey by exploring AI solutions for call analysis in the financial sector. Over time, the team identified a larger opportunity — helping borrowers improve their overall financial health through AI-driven guidance and personalized solutions.

The company has raised INR 7cr in pre-seed funding and is now focused on expanding its technology, building a strong team, and launching products that can reach millions of consumers.

From IIT Madras to Building a Fintech Startup

Ankit Sanghvi and his co-founders’ journey into entrepreneurship came from years of exploration and experimentation.

Ankit Sanghvi shared that his early interests ranged from photography and event management to technology and entrepreneurship. His time at IIT Madras introduced him to technical communities and gave him exposure to building products.

During the COVID-19 period, the shift toward digital platforms further strengthened his interest in technology. Along with Abhishek Gupta and Jayant Krishna Prakash, he started exploring different startup ideas before identifying a major opportunity in the financial services sector.

The founders realized that many businesses had problems with customer communication, collections, and understanding borrower behaviour. This became the foundation for Riverline AI.

How Riverline AI Started Its Journey

Riverline AI initially focused on AI-powered call analysis, helping companies understand conversations between lenders and borrowers.

While working closely with financial companies, the team noticed a deeper problem. Many borrowers were struggling with debt cycles, high-interest loans, and limited access to financial guidance.

Instead of only helping companies analyze calls, Riverline AI decided to address the larger challenge — improving the borrower’s financial journey.

The company began building a credit companion that helps users improve credit scores, manage repayments, consolidate debt, and resolve financial challenges.

“Our goal is not just to recommend solutions but to actually help people solve their financial problems,” said Ankit.

Building AI Agents for India’s Financial Needs

One of the biggest challenges in financial technology is creating AI systems that can understand people, their emotions, and their unique financial situations.

According to Ankit, finance is not just about numbers. Every borrower has a different story, income level, and challenge.

Riverline AI is building AI agents that can communicate with users, understand their financial problems, and provide practical solutions.

The company believes AI agents can eventually become personal financial assistants that help users manage credit reports, expenses, repayments, and overall financial planning.

Making Financial Services More Human

The collections industry has traditionally faced challenges around communication between lenders and borrowers. Many borrowers experience stress when dealing with repayment issues.

Riverline AI wants to change this experience by creating a more understanding and borrower-friendly approach.

Its AI systems focus on listening to users, understanding their challenges, and suggesting solutions based on their situations.

By improving communication, the company aims to create better outcomes for both borrowers and lenders.

Building Trust in AI-Based Finance

For financial services, trust is one of the most important factors.

Ankit explained that Riverline AI follows strict data security practices and focuses on responsible AI development. The company follows security standards, including ISO and SOC 2 certifications, while ensuring customer data remains protected.

The team believes transparency is essential when building AI solutions that handle sensitive financial information.

“Users should always know how technology works and how their information is being managed,” Ankit explained.

Creating Personalized AI Solutions for Different Borrowers

Every financial institution has different products, customer segments, and communication requirements.

Riverline AI customizes its AI systems based on lender requirements, loan categories, borrower profiles, and regional languages.

The company works closely with partners to understand their challenges and build AI agents that deliver personalized experiences.

In the future, Riverline AI aims to create systems that remember user interactions and provide continuous financial support.

Funding and Growth Plans

Riverline AI recently raised INR 7 cr in pre-seed funding to accelerate its growth.

The company plans to use the funding to strengthen its technology, expand its team, and invest in long-term AI development.

The next major step for the company is launching a D2C consumer application that will help individuals understand their financial situation and improve their cash flow management.

Building the Future of AI-Driven Banking

Riverline AI’s long-term vision is to build an AI-powered financial ecosystem for India.

The company aims to help millions of borrowers access better financial guidance and improve their financial well-being.

Ankit believes that successful startups are built by staying close to users, moving quickly, and continuously improving the product.

“Listen to users, act fast, and keep building. Execution is what creates impact,” he shared.

With its focus on AI, financial inclusion, and customer-first innovation, Riverline AI is working toward transforming how Indians manage their financial journeys.

Interview By : Arushi Agarwal