In a world where loan defaults are rising and financial institutions are racing to stay compliant with tightening regulations, Credgenics is scripting a quiet but powerful turnaround story.
The Noida-based SaaS startup has reported a 40% jump in its annual revenue to ₹220 crore in FY25, along with a profit before tax of ₹25 crore—a rare combination in India’s early-stage tech ecosystem, where growth often comes at the expense of profitability.
But what’s more impressive than the numbers is the context.
Built for the Back-End Battles
Founded in 2018 by Rishabh Goel and Anshuman Panwar, Credgenics doesn’t sell a flashy product—it operates behind the scenes, fixing one of the least glamorous, most complex problems in finance: loan recoveries.
Their AI-powered platform streamlines digital collections for over 150 financial institutions, including banks, NBFCs, fintechs, and asset reconstruction firms. In FY24 alone, Credgenics helped manage more than 98 million loan accounts worth over $250 billion, and sent out 1.7 billion omnichannel communications to borrowers.
“We’re not just a collections tool—we’re a compliance-first, analytics-driven decision engine,” says Rishabh Goel, co-founder and CEO. “And we’re proving that financial services infrastructure companies can be both impactful and profitable.”
Beyond India: A Regional Push
While India remains its core market, Credgenics is now eyeing a broader playbook. With active expansion plans into Southeast Asia and the Middle East, the company is doubling down on what it does best—simplifying and digitizing one of the most outdated, manual workflows in finance.
The team is also investing in generative AI capabilities to make communications more adaptive and predictive—cutting human error and friction from the system.
A Rare Fintech That Prints Profit
Credgenics has now raised $80 million in total funding, with WestBridge Capital leading its most recent $50 million Series B round. Previous backers include Accel, Tanglin Venture Partners, Titan Capital, and Beams Fintech Fund.
At a time when the fintech space is undergoing scrutiny, and customer trust is at a premium, Credgenics offers a compelling counter-narrative—one that blends scale with discipline, and growth with governance.
For the broader ecosystem, this might just be the beginning of a new kind of Indian SaaS story: one where even debt has a tech-driven, dignified resolution.
