Conversational AI startup Rifa AI has raised $1.1 million in funding to expand its footprint in North America and further develop its voice AI solutions for enterprises.
The funding round was led by Seaborne Capital, with participation from NASSCOM and FalconX. The company announced that the fresh capital will be used to scale operations in North America and enhance its AI platform for call centers, with a strong focus on delivering compliant, modular, and scalable voice solutions tailored to highly regulated industries.
Founded in 2023 by Sameer Fulzele and Shubham Khoker, Rifa AI offers a conversational AI platform purpose-built for enterprise-grade customer interactions. The company targets sectors like insurance and financial services, where compliance and operational complexity have traditionally limited automation.
Rifa’s Voice AI Agents are designed to integrate seamlessly with enterprise systems, combining AI models, structured decision trees, policy-based workflows, and backend APIs to deliver real-time, autonomous voice conversations. The platform is compliant with key regulations including HIPAA and TCPA.
“We’ve built for complexity from day one, and this funding will help extend our platform to more enterprise customers,” said Sameer Fulzele, co-founder of Rifa AI. “Our focus is on scaling voice workflows in sectors where human involvement has traditionally been essential due to compliance challenges. As AI agents become mainstream, the real question is whether they work where it matters most — in high-stakes environments.”
To date, Rifa AI has processed over 3 million minutes of customer conversations, with its AI agents reducing the need for human intervention by up to 70%. The company also claims that as much as 60% of customer queries can be resolved end-to-end using its AI voice agents.
With this new funding, Rifa AI aims to deepen its product capabilities and expand its presence in markets that demand high levels of regulatory compliance and conversational precision.
By : Arushi Agarwal
